Terms & Conditions for The Yard Gallery

1. Introduction

Welcome to The Yard Gallery and Mester’s Market Sheffield website. These Terms & Conditions govern the purchase of artwork from our gallery, whether online or in person. By purchasing from us, you agree to the following terms.

2. Purchasing Artwork

2.1 Consider Before You Buy. We encourage customers to carefully consider their purchase before committing, as original artworks are unique and valuable. If possible, we recommend visiting our gallery to view the artwork in person before purchasing.

2.2 Delivery & Returns. Due to the nature of our gallery operations, arranging insured deliveries of artworks is both expensive and time-consuming. While we are happy to issue refunds in accordance with standard retail regulations, we reserve the right to charge for any costs incurred in the return process, including the initial delivery costs and insurances, collection, and safe transportation.

2.3 Refunds & Returns. If you are unhappy with your purchase, you have the right to return the artwork within 30 days under the UK’s Consumer Contracts Regulations. However, you will be responsible for return costs, and we require that the artwork be returned via an approved courier to ensure it arrives undamaged. Refunds will only be issued once the artwork is received in its original condition.

3. Delivery

3.1 Shipping Costs. Collection from the gallery is free but we are happy to provide a bespoke insured delivery quote for each piece we sell. Please email theyardgallerysheffield@gmail.com or call 07594 650333 to arrange a quote. These costs will vary depending on the size, weight, and destination of the artwork. We only deliver across mainland UK.

3.2 Delivery Times. We aim to dispatch all orders as quickly as possible, but due to the specialist nature of art shipping, delivery times may vary. Estimated delivery times will be provided at the time of purchase.

3.3 Damaged or Lost Items. If an artwork arrives damaged, you must notify us within 48 hours of receipt, providing photographs of the damage. We will work with you to resolve the issue, either through a refund or replacement if possible.

4. Ownership & Copyright

4.1 Ownership of Artwork. Ownership of an artwork transfers to the buyer only once full payment has been received and cleared.

4.2 Copyright & Reproduction. Purchasing an artwork does not grant the buyer any reproduction rights. The copyright of all artworks remains with the artist unless otherwise stated.

5. Liability

5.1 Accuracy of Information. We make every effort to ensure that artwork descriptions, dimensions, and images are accurate. However, slight variations in colour or texture may occur due to screen differences and photography. Wherever possible we recommend visiting our gallery to see a piece in person.

5.2 Limitation of Liability. We are not responsible for any indirect or consequential loss arising from your purchase, including delays in delivery or courier issues beyond our control.

6. Privacy & Data Protection

6.1 Customer Data. We respect your privacy and handle your personal information in accordance with our Privacy Policy, which outlines how we collect, use, and store data securely.

7. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

For any queries, please contact us at theyardgallerysheffield@gmail.com